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Land Use Customer Satisfaction Survey
Step One
Survey
Contact Info
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Land Use Customer Satisfaction Survey
Date of Survey
Date
form field Date of Survey
must be in the format: MM/dd/yyyy
Step One
Are you a first-time visitor?
*
Yes
No
Please choose:
*
Contractor
Homeowner
Business Interest
Why are you working with us?
Why are you working with us?
Code Enforcement / Complaint
Contractor Registration
Engineering
FIOA
Mapping
Permit / Inspection
Planning / Zoning
Property Assessment / Exemption
Other
Other reason
Please help us improve your experience with the NCC Department of Land Use.
How would you rate our overall courtesy and willingness to help you?
1 (poor)
2
3 (average)
4
5 (excellent)
What was your sense of our professional knowledge and skills?
1 (poor)
2
3 (average)
4
5 (excellent)
Please evaluate the quality of our communication.
Please assess the overall quality of your interaction with Land Use.
1 (poor)
2
3 (average)
4
5 (excellent)
Were instructions clear and easy to understand?
1 (poor)
2
3 (average)
4
5 (excellent)
How many people did you work with while conducting your business?
Form field How many people did you work with while conducting your business? has
Invalid numeric value.
How would you rate the amount of time you spent on your issue / concern?
Less time than you expected
About what you expected
More time than you expected
Please offer an idea for how we could improve our service to you:
If you would like to acknowledge an employee or employees whom you feel have provided excellent customer service, please list their name(s):
If you would like to have us follow up on the information you provided in this survey, please list your contact information:
Contact Full Name
Contact Phone Number
Phone
form field Contact Phone Number
must be in the format: (000) 000-0000
Contact Email
Email
form field Contact Email
is not in correct form
Email Address:
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